Hello Aghaoua,
Thank you for reaching us.
I am sorry to hear about this situation.
I just verified and it seems that you are not the only one affected. I have escalated this for further investigations.
We do not have an estimated time mentioned since we need to investigate the cause of this but I can assure you we will have the service restored as soon as possible.
We will contact you via e-mail once we have more details.
I apologize for the inconvenience.
Have a lovely day,
-Alex
Yes there are multiple reports in the forum.
Mostly attributed probably due to yesterday's ludicrous wind speeds that could affect a network relay near your place.
So besides knowing where the problem is likely coming from, what's the solution? We have exams, we need to connect badly to the internet for our courses.
You can try to give a look on this
if there is a nearby area probably is due to the electricity problem or a cable problem similar to the one from the electricity.
I only have speed 0.3M.(ville saint laurent)
