Installed an indoor camera, but the app can’t connect to it when I’m outside

Curieux123
Curieux123 Posts: 1 ✭✭
in Internet

installed a camera (Aqara, if that matters). While my phone is connected to the same wifi, it works fine. But once i get out, it can’t connect to the camera. What can I do about it?

im using the modem+router thing came with the service.

Best Answer

  • yoddie
    yoddie Posts: 79 ✭✭
    Answer ✓

    Your camera needs to broadcast on the internet and then when you're away, you would use their app to connect to your IP address/port. The server is probably password-protected so that it's secure for you. You probably need to set it up.

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    It likely hasn’t anything to do with the internet and the router. Try to check in the app whether you need to enable a remote access. Sometimes this is deactivated my default

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