I put a perk on my phone to get more data and it says error occurred can someone please help me

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Zickary
Zickary Posts: 6 ✭✭
edited December 2021 in My Mobile

the perk that i put on my phone to get mobile data did not work instead a it said error occurred can someone help me

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  • Whizz
    Whizz Posts: 19,145 admin
    Answer ✓
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    Hello Zickary,

    I am sorry to hear about this situation.
    Please try applying it using an incognito browser.
    If the issue persists please follow the instructions Fling provided to reach our support team.  

    Have a lovely day,
    -Alex

Answers

  • Fling
    Fling Posts: 8,741 ✭✭
    edited November 2021
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    Hi Zickay,


    Here we are users like you and we can't see in your account what's the problem but Fizz support can

    To Chat with Fizz support:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

    2- Any ad blockers in your browser should be disabled.

    3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

    4- The green chat bubble should appear after a few seconds in the bottom right corner.

    5- Choose the option 💬 chat


    Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us


    Good evening

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