How can I configured my voice messaging?

Byby
Byby Posts: 1 ✭✭

Everytime I try to configure it it doesn’t work it says "try again later". What am I supposed to do? I need to be able to listen to my voice messages when someone leaves me a message.

if you know what to do please tell me, thanks:)

Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 5,661 ✭✭
    Answer ✓

    Hi Byby

    Make sure you have the voicemail option as part of your plan, and that your plan has minutes or else you will not be able to access it whether from your mobile phone or another phone.

    If your voicemail isn’t activated in your plan, you'll have to add the voicemail option.

    To access your voicemail, hold the ''1'' key on your phone for a few seconds. For many phones, holding the ''1'' key the speed dial option to reach voicemail. This may vary between different phone models.

    To manually access your mailbox, dial 1-514-647-0999 from a “Non Fizz” phone. 

    You can find more info here - https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail


    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    As suggested. Make sure that the voicemail is part of your plan. Should the steps that @PF_Ref_D2U9A provided fail to work, please reach out to Fizz support (My settings --> Contact Forms --> Green Chat Bubble)

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