How can I configured my voice messaging?
Best Answer
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Hi Byby
Make sure you have the voicemail option as part of your plan, and that your plan has minutes or else you will not be able to access it whether from your mobile phone or another phone.
If your voicemail isn’t activated in your plan, you'll have to add the voicemail option.
To access your voicemail, hold the ''1'' key on your phone for a few seconds. For many phones, holding the ''1'' key the speed dial option to reach voicemail. This may vary between different phone models.
To manually access your mailbox, dial 1-514-647-0999 from a “Non Fizz” phone.
You can find more info here - https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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As suggested. Make sure that the voicemail is part of your plan. Should the steps that @PF_Ref_D2U9A provided fail to work, please reach out to Fizz support (My settings --> Contact Forms --> Green Chat Bubble)
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