Phone refund problem more than 1 month!

Devivo
Devivo Posts: 1 ✭✭

This is more than a month that I am waiting for refund.

I ordered the phone iPhone 13 Pro Max. On October 5th, the phone was delivered and I refused the package, the courier took it back.

I spoke to customer service many time and the answer the same: Apologies and  we will get back to you by email! My 2 ticket remains open. But nobody does anything.

How long is this going to take?

Answers

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