Phone refund problem more than 1 month!

This is more than a month that I am waiting for refund.

I ordered the phone iPhone 13 Pro Max. On October 5th, the phone was delivered and I refused the package, the courier took it back.

I spoke to customer service many time and the answer the same: Apologies and  we will get back to you by email! My 2 ticket remains open. But nobody does anything.

How long is this going to take?

Answers

  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185

    @Devivo


    Hi,

    we're only users as you, on the community hub, so I suggest you to contact again the customer service to verify the status of your situation and whether the accounting department is aware of this repayment to be made. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Mine is fine !

This discussion has been closed.