Ticket

gegugaz94 · November 2021

Hello, It is been a long time that I place a ricket, I want to return a phone! I got no response from the person that is charge for that.

Whizz · November 2021

Hello gegugaz94,

I am sorry to hear about this situation.
I have verified the ticket and I can see that our technical team is still working on it.
They are consulting and I can see that the last reply between them was yesterday.
Rest assured we will contact you right away once we have any updates.
I apologize again for this delay.

Have a lovely day,
-Alex

Dapfizzer · November 2021

@gegugaz94

Hi,

I suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

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