New SIM card/old phone/same monthly plan. How?

JoseFigueiras22
JoseFigueiras22 Posts: 3 ✭✭
in My Mobile

It says 3 steps: My settings/My plans/Change SIM card.

Once I click on changing my SIM card, nothing shows up except for a useless help chat bubble..

please help. Thank you!

Best Answers

  • vanigh
    vanigh Posts: 328 ✭✭
    Answer ✓

    Try to Change your web browser or clear cache.

    maybe some maintenance is being performed.

    If nothing works please contact customer support.

  • Whizz
    Whizz Posts: 23,067 admin
    Answer ✓

    Hello JoseFigueiras22,

    At the moment the SIM change can only be made from our side.
    Please reach via live chat and we will assist you with this: https://fizz.ca/en/contact-us

    Have a lovely day, 
    -Alex

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