Will I lose my $75 referral bonus if I change my plan?

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shortie
shortie Posts: 9 ✭✭
in About my account

So I signed up for 60/10 internet plan for $50. Used a referral code and the $75 will be applied in the next payment cycle (3rd payment). 

Now on my account, I see the same 60/10 plan offered for $45. If I change now, it won't take effect until next payment cycle. But I'm not sure if I'll be 'losing' the $75 credit? Anyone have any idea?

Answers

  • Emporium
    Emporium Posts: 2,303 ✭✭
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    I do not think you will lose the credit, since your account will remain active just on a "different" plan.

    However just to be 100% sure, I do recommend you contact a customer service agent to confirm. At least this way, if there is a system glitch, you can have the proof from Fizz themselves saying yes or no, and if mistake is made they can manually adjust.

    https://fizz.ca/en/contact-us

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited October 2021
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    @shortie


    Hi,

    as I already told you on your first post, no you will not lose your referral credit if you change plans, so don’t worry.

  • BUDDYMAN
    BUDDYMAN Posts: 51 ✭✭
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    You will keep it!

  • MyriamC
    MyriamC Posts: 920 ✭✭
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    don't worry, you will not loose your referal amount

  • shortie
    shortie Posts: 9 ✭✭
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    thanks everyone! :)

  • telmorrr
    telmorrr Posts: 89 ✭✭
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    you will keep it!

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