Will I lose my $75 referral bonus if I change my plan?

shortie · October 2021

So I signed up for 60/10 internet plan for $50. Used a referral code and the $75 will be applied in the next payment cycle (3rd payment).

Now on my account, I see the same 60/10 plan offered for $45. If I change now, it won't take effect until next payment cycle. But I'm not sure if I'll be 'losing' the $75 credit? Anyone have any idea?

Emporium · October 2021

I do not think you will lose the credit, since your account will remain active just on a "different" plan.

However just to be 100% sure, I do recommend you contact a customer service agent to confirm. At least this way, if there is a system glitch, you can have the proof from Fizz themselves saying yes or no, and if mistake is made they can manually adjust.

https://fizz.ca/en/contact-us