Not working on iPhone 13. iOS 15.0.2 after multiple restarts.
We now have Visual voicemail 😱
Whizz
Posts: 24,582 admin
For those who aren’t familiar with Visual voicemail, let’s just say it’s a whole new ball game. Among its amazing features, a special mention goes out to listening and managing your messages without having to “call” your voicemail. Love. Love. Love.
And not only that, Visual voicemail is now our basic voicemail. Yup, for $2/month, you get the whole enchilada. Just make sure you also have data in your plan.
Once your plan is set, you just need to set up your phone.
- Android members > Download the Fizz | Visual voicemail app on Google Play.
- Apple members > You need iOS 15 or a later version, with a iPhone 6S or more recent.
- Any issues, and you've verified you're using iOS 15 or later please turn your device on/off
- If you power-cycled your device and are still having the same issue, please send the following text: "STATE to 44744" this should do the trick.
Need more details? Check out our FAQ.
Let us know what you think!
The Fizz team
15
Comments
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Regular voicemail does not work anymore since this morning.. When I enter the pin, the line drops..
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Hi @Alexane R. Which device are you using?
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Why not simply offer the service of emailing the audio file to the address of your choice?
It's a no app, no limit, no need to check voicemail solution.
It's possible via forwarding to a VoIP number for less than the cost of Fizz Voicemail, but that's a hassle.
Fizz could do it easily. Why don't they?
5 -
Why not use the native Android Visual Voicemail like every other carrier? It's available since Android 6 and Android 12 is about to launch...
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Absolutely love this feature, before this i was ignoring every single one of my VM because it’s a hassle to check them.
LOVE IT, Keep doing what you do :-)
3 -
Does not work for me : Iphone 11 iOS 15.0.2
Error com.apple.mobile-phone erreur 1035
2 -
The instructions are not clear! I do not see anywhere on my phone settings something called Visual Voicemail and I have iPhone 13Pro with iOS 15.2. The instructions led me to change my plan but I don’t want to…
2 -
How long before its fully deployed?
iPhone 8 with IOS 15.0.2 here rebooted 3 times and still have regular voicemail
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Not working on iPhone 13. iOS 15.0.2 after multiple restarts.
3 -
Not yet working on Iphone SE2 Ios 15.0.2 I'm still getting the old voicemail prompts
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Hi All,
Thank you for your feedback. We understand that there are some customers having issues setting up their new VVM with iOS. If you power-cycled your device and are still having the same issue, please send the following text: "STATE to 44744" this should do the trick.
Thanks,
Jay
7 -
My old voicemails were deleted! They were really important to me, and now they’re gone. No warning. A little heads-up would have been greatly appreciated, I would’ve found a way to keep them, but now I can’t
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This is AMAZING! The STATE trick worked for me on iOS!
thank you!!
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Well done Fizz! Kudos to you for always improving :)
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Visual Voicemail wasn’t working for me on iOS. Confirmed that texting STATE to 44744 resolved the problem.
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Bravo Fizz! This is a great step forward.
3 -
Seems to be resolved with the STATE text to 44744. Thank you.
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Only works for ios 15? Won't work for 13/14?
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Will visual voicemail messages be accessible outside Fizz calling area? Will they download over Wifi or other data plan?
2 -
Visual Voicemail will use whatever data type your on
If your on wifi it will use wifi if not it will use data
2 -
Sweet… transcription too… finally… Voicemail always felt so 1993…
(Original Gen iPhone SE…Had to do the text STATE to 77477 thing…)
3 -
Not working for me on Android 12. At activation when sending a Text to 44744 nothing is happening nor when sending STATE at the number. I have a '' Messages synchronization error'' when trying to refresh the screen.
Whizz?
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Whizz's tip of texting "STATE" to "44744" did the trick for my wife and I, both on iOS 15 on iPhone XR and iPhone 11. We had already updated iOS to latest version, checked carrier settings (Fizz 47.0), and rebooted our phones. Thanks Whizz!
2 -
My older voicemails were all there, weird.
1 -
Hello SLY,
Thank you for letting us know.
Can you please contact us in private so that we can help you further with this situation?
Looking into your account, I noticed you have multiple plans, therefore, the need to contact us. You can find our contact methods by checking any FAQ, such as https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail ,
andclick on the Question mark that's on the right-hand side of thewebsite.
Have a nice day.
-Bogdan
1 -
For Android devices all you need to do is download the Fizz VM app and follow the on screen prompts. There is no need to Text to 44744 for Android devices.
Jay
1 -
Whizzy, may I suggest that the FAQ include the text to STATE trick since many Reddit users said that is what made the visual voicemail work?
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@Julien C. 19625 great question - the reason why, is that with Android only certain devices have this ability - not all. So if we would have used the native Visual voicemail for Android, not everyone would benefit from it. Having the App makes VVM available to all Android users no matter the device they carry.
Cheers,
Jay
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Hey @SLY Do you have a ad blocker or a custom DNS setting? Turn that off and that should fix your issue.
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woohoo something I didnt know i didn't want 😀
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@Code_KRUEW No, nothing like that but thanks anyway for the suggestion.
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i love it!
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Thanks fizz for visual voicemail . You are definitely the best cellphone provider out there. You make us the customers feel important and reward us for being loyal and we appreciate it. Keep up the great work 👍
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It doesn't seem to work (iPhone XR with latest IOS). Thoughts?
1 -
Found the problem for those of you who has a Pixel phone (4a for me), I indeed had a custom DNS that seems to be the default one set by Google since I have not change that settings myself. Hope it will help anyone that are stock with that problem...
I have Changed the following setting from parameters --- Network & Internet --> Private DNS -->
Change from --> PRIVATE DNS PROVIDER HOSTNAME (set at DNS.GOOGLE)
To --> AUTOMATIC
Thanks to @Code_APKYN tip that help me focus in the right direction to find that setting.
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Oups sorry thanks to @Code_KRUEW (instead of @Code_APKYN ) my bad!
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Quick question, seems like having a custom DNS trips up the Android app. Removing the custom DNS provider seems to fix the issue. Is there any way around this other than deactivating the DNS provider in our settings to check our voicemail via the app? I'm using AdGuard FWIW.
3 -
Just a friendly reminder that you have to have data plan to enjoy the visual voicemail. Tried yesterday without a data plan didn’t work.
3 -
Interesting!
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Indeed I would like to know if they plan to use the android integrated voice mail one day?
2 -
I didn't try it as I use opera browser which has it's own ad blocker but in theory you could use blokada and add fizz visua voice-mail to the bypass list.
If you try it and it works, leave a reply :)
2 -
Working god thanks!
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Who do you text « STATE to 44744 » to ?
2 -
wow that's a neat feature!
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Love the VVM so simple !!
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Pretty cool feature thanks!
2 -
I'll need to check this out.
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Nice feature! Thanks!
3 -
nice!
3 -
If you are on iOS and do not see visual voicemail, the texte "STATE" (without the "") to 44744 will make it work (at least it did for my wife and I).
3
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