My key network not good on the modem
Maximeforget7
Posts: 1 ✭✭
in Internet
My passwork original of fizz not work
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Best Answer
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If you reset your modem to factory settings, you will be able to use the password written on the modem
As a last resort
- If none of the above options work out for you, your last resort option is to restore your Wi-Fi modem to its factory settings.
- IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.).
- Using a small, sharp object, press the reset button located behind the modem for 10 seconds.
- Once your modem has restarted, follow the same instructions you used when you initially installed it.
- Reminder: The default username (Default Wi-Fi network) and password (Default key) for your Wi-Fi network are written on a sticker on the back of your Wi-Fi modem.
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Answers
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Hello Maximeforget7,
I am sorry to hear about this situation.
Here you can find some troubleshooting you can try to recover your password: https://fizz.ca/en/faq/how-can-i-recover-my-wi-fi-password
If the issue still persists please contact our support team.
Have a lovely day,
-Alex0 -
Hi max, as Whizz said you could use the link https://fizz.ca/en/faq/how-can-i-recover-my-wi-fi-password to recover your forgotten password
if the issue is still there contact our support team.
Goodbye,
Zack
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