How to get signal back to the Fizz modem?

SophieV
SophieV Posts: 1 ✭✭

Hi, my Fizz modem is not getting signal. It has electricity and I tried to unplug it, wait for 10 min and replut it multiple times. I have verified that my account is in good standards (it has been working well for the past year) but nothing is working. Please help me! Is there a problem with the internet signal to my building?

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