I entered my mailvoice NIP and I can't listen to my messages now
The first time I tried listening to my messages, fizz asked me to create a NIP. So I did. It kind of bugged since it told me the NIP wasn't the good one. After, I tried again to listen to my messages, I entered the same NIP and had the voice tell me my NIP wasn't the good one.
I have important messages to listen to and I can't... can someone help me please?
Best Answer
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Hi Maude
You can reset your PIN.
To change your PIN Under: My Plans → Manage My Plan → Advanced Settings → PIN to Access Your Voicemail.
IMPORTANT: Unsafe combinations such as 1234 or 8888 will be rejected.
Source: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail
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Answers
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If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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You can change your PIN directly from your online account.
Modify your access code (PIN) directly via your voicemail, or online from your Fizz account (Under: My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail).
https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail
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