Sim Card wont finish activating
Hello,
I go through the activation plan (type in my activation code, build my plan, select a new number, and input my credit card information), and when I get to the "save" button (after inputting credit card information), nothing happens. I am not taken to another screen, no new information pops up, literally nothing happens. I can't proceed to the next step I have been trying for days to make it work, please help!
Thanks a million,
Chloe
Answers
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In red it says "please note only visa and mastercards are accepted" but it is a visa card and I have tried two different cards, neither allowed me to proceed past the "save" button
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Hi Chloeeeeeee
Have you tried using a different browser? Is there another device you can use?
You can also try clearing your browser cache, logoff and retry in private mode.
If this is your first plan, don't forget to enter someone's referral code!
If you don't already have one, feel free to use mine. 😊
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Make sure the billing address of your credit card matches what you enter.
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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In this case, I urge you to contact Fizz customer support.
You can also try a prepaid card like KoHo. Several people seems to be using it without issue.
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