My appointment was today from 12:00 pm to 5:00 pm but I still haven't received my modem. Does anyone know how much time do they take to deliver ?
maybe the technician was unable to fulfill is engagements due to the previous installation which would have taken longer than expected. Sorry but you'll have to reschedule a new appointment...
Here's how to do it:
To reschedule your technician appointment:
I cannot see any reschedule option on my appointment tab
To reschedule on the same day as your appointment, you must do so via a member of the customer service team.
To contact the customer service, click on this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session.
You also can do it on Facebook: https://facebook.com/fizzca.