Tried to change my plan

Nem
Nem Posts: 2 ✭✭

I asked to upgrade my data and it confirmed the changes in 2 weeks than when the day came i received a message saying changes are not completed, now I can't make any changes to my plan, how can I fix this?

Answers

  • Mike
    Mike Posts: 21,694 ✭✭

    @Nem When your new billing cycle started?

  • Nem
    Nem Posts: 2 ✭✭

    My billing cycle starts on the 20th

  • FizzyBubblech
    FizzyBubblech Posts: 39 ✭✭

    Usually your changed will start on the 20th.

  • Mike
    Mike Posts: 21,694 ✭✭

    If your plan start the 20th of the month check tomorrow if your plan is modified

    2 days before the renewal the modification are not allowed

This discussion has been closed.