Tried to change my plan

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Nem
Nem Posts: 2 ✭✭
in My Mobile

I asked to upgrade my data and it confirmed the changes in 2 weeks than when the day came i received a message saying changes are not completed, now I can't make any changes to my plan, how can I fix this?

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  • Mike
    Mike Posts: 20,731 ✭✭
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    @Nem When your new billing cycle started?

  • Nem
    Nem Posts: 2 ✭✭
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    My billing cycle starts on the 20th

  • FizzyBubblech
    FizzyBubblech Posts: 39 ✭✭
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    Usually your changed will start on the 20th.

  • Mike
    Mike Posts: 20,731 ✭✭
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    If your plan start the 20th of the month check tomorrow if your plan is modified

    2 days before the renewal the modification are not allowed

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