My payment method was always declined

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rf0909015
rf0909015 Posts: 1 ✭✭
in Welcome and join

I have been trying to order a SIM card but can't succeed because my payment method was declined. I don't know why as I used a visa credit card to pay the bill.

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @rf0909015


    I suggest you to contact the customer service to be able to resolved this issue by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

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