My payment method was always declined

rf0909015

I have been trying to order a SIM card but can't succeed because my payment method was declined. I don't know why as I used a visa credit card to pay the bill.

Dapfizzer

@rf0909015

I suggest you to contact the customer service to be able to resolved this issue by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

Dapfizzer

You also can do it on Facebook: https://facebook.com/fizzca.

Danny M. #31189

You can try using a different browser or in private browsing mode