I got 4 sims and for one of them I brought my number from another provider. I received the confirmation mail from the provider and I don't have service there, so I put my new fizz sim and it is working.
The issue I'm having, is that for about a day in "my plans" section it is shown as activation pending. I'm also receiving frequent emails that I need to finish the activation. I click on that button, which is sending me to the activation of a new SIM section. This section tells me that my SIM is already assigned (which is true).
All my selected plan is working as expected, but I'm unable to include add-ons. I'm planning to travel and include data and other add-ons but because of this, I'm stuck.
I also read from other users that they are seeing this behavior for months that of course I don't want it to happen.
Can you please refer to a fast way to get my SIM into track?