internet down at h2t2p7 since noon, can't reach anyone. What's the number for support?

Ying B.
Ying B. Posts: 4 ✭✭

Crappy site seems to make you go in circles. How do you talk to a real person???

Best Answer


  • Ying B.
    Ying B. Posts: 4 ✭✭

    Chat box is not opening

  • gogoer
    gogoer Posts: 48 ✭✭

    you can chat to fizz directly on facebook

  • reference_JW13S
    reference_JW13S Posts: 115 ✭✭

    FIZZCA on Facebook

  • Idefizz
    Idefizz Posts: 2,999 ✭✭

    When the ❔ not visible or does nothing, make sure…

    • you really are on a FAQ page e.g.
    • you scroll through the page and after 10-15 seconds the ❔ bubble will appear in the bottom right corner of the page.
    • you are really logged in with your account. Disconnect explicitly using "►Log out" in the left menu, close any Fizz tab, clear your cookies, reconnect.
    • no browser extension blocks its appearance (ad blocker or plugins like "NoScript").
    • try in incognito mode
    • JavaScript is enabled
    • no VPN disables the rendering, some have ad blockers
    • to empty your cache
    • to try with a different browser, Chrome and Edge are known to work relatively well with Fizz
    • to try on another device (mobile, laptop, tablet)

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