"Another Fizz member is already subscribed to the Home Internet service at this address."
I am trying to purchase the home internet plan 50$ for 120 Mbit at the new address I am moving to August 1st. The current tenant said to me that they changed their address on the fizz settings. I am still getting this error message:
"Another fizz member is already subscribed to the Home Internet service at this address. That means that to subscribe, you must unfortunately wait until that member unsubscribes."
I need internet as soon as possible since I am working from home, so I would have to buy the service from another provider if I have to. I'd rather not. Is there anything that I can do? Can someone fix this?