Overcharged

What is goin on i have 50$ plan -5$ in perks and im still paying 50$+taxes instead of 45$+taxes and i cant find the chat support this is ridiculous.

How can i open a ticket i tried contact us and nothing no chat options.

Best Answer

  • Zenthar
    Zenthar Posts: 517 ✭✭
    edited June 2021 Answer ✓

    If you recently changed plan (even from 120 to 120 with new price), there is a bug in their system and bonus aren't applied on the first month of new plan. Just contact Fizz and they'll reimburse you the part overcharged within a few days; the same happened to me and many others..

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