Do Upgrades Expire

Fountain42
Fountain42 Posts: 15 ✭✭

Do upgrades on my account ever expire?

If so, how long do they stay valid?

Does the timer for which they expire start when I receive the upgrade or only when I apply it to my account?

Best Answers

  • Idefizz
    Idefizz Posts: 2,999 ✭✭
    Answer ✓

    Upgrades do expire.

    Timer starts when you receive them., not when you use them.

    Expiration period is 2 years. Some experienced a longer period, at Fizz' discretion.

    Every upgrade is valid for two (2) years starting from the date you receive it (whether you apply it to your plan or not).

    Source: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program


    Timing is different from Perks:

    A perk is a single-use item — for example, 2 GB of mobile data valid for 30 days once activated.

    For instance, there is currently a promotion when you subscribe to Fizz Mobile:

    Five perks of 1 GB each will be automatically deposited in your Fizz account within 60 days following the activation of your plan

    Source: https://fizz.ca/en/mobile

  • JuanPa
    JuanPa Posts: 236 ✭✭
    Answer ✓

    Yes, 2 years after activation.

  • methier
    methier Posts: 12 ✭✭
    Answer ✓

    When I first started with fizz during the Beta period they mentioned that they did not expire after a few months someone noted that some perks expired after 2 years. Yet there is no information on my perks that they have a time limit and that they will expire so I'm guessing that as long as I don't have any clear information on whether or not they expire, I'll consider not having and expiration date on them.

Answers

  • Fountain42
    Fountain42 Posts: 15 ✭✭

    Wow! Thanks for all the information :)

  • Dgjf
    Dgjf Posts: 3,052 ✭✭

    Yes after 2 years in theory. In pratice its depend for now only the voice mail as expired i think.

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