Cant buy it with Paybright.

Thunderstrike
Thunderstrike Posts: 2 ✭✭

I am having to many issues with Paybright's site and yours.

I been trying to get a new Phone for my stepdaughter, I already got the SIM from Fizz, but since she is still underage obviously she can not have a credit card. so someone else has to put the credit card for Paybright to be able to finance the phone for her.

so I tried first getting it with her own phone number (Her fizz SIM) and using my card Obviosuly this did not work.

tried doing it with my own account and also didnt work

Tried asking Paybright about the issues and for a whole week I had no answer yet.

So this is whats basically happening. I am getting charged for a SIM card that cant be use due to lack of a Phone and cant get her Phone due to error 400 or risk of scam or some shit like that on Paybright's site.

Also if you could let me know if this has any chances of being dealt with within the next week or should I just move to a different provider and get her gear and line there.

thanks for any help.

Best Answer

  • Karl
    Karl Posts: 2 ✭✭
    Answer ✓

    I don't know if your problem is resolved yet. However, Usually when I am having problems with sites in that manner, 95% of the time it is resolved by clearing my cache and cookie data from my browser. Even, sometimes using incognito or private mode to make sure no add-ons are causing problems.

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