I've cancelled my internet subscribtion

madhav
madhav Posts: 13 ✭✭

Can i post the modem from toronto?

What full address do I put there?

Best Answer

Answers

  • Idefizz
    Idefizz Posts: 2,999 ✭✭
    edited April 2021

    Yes you can through a Canada Post deposit location. More on this at https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem

    As for the address, once you click Unsubscribe you should have instructions. More on this at https://fizz.ca/en/faq/how-do-i-find-my-return-id-number


    NOTE: You are required to return your Fizz Wi-Fi modem within 15 days after your unsubscription date, or else you will be charged the amount of $225 (plus applicable taxes).

  • StefanM
    StefanM Posts: 1,453 ✭✭

    As Idefizz mentioned. You can post it anywhere in Canada. The return address along with instructions will be displayed once you unsubscribe.

  • madhav
    madhav Posts: 13 ✭✭

    This is what i received in the email?

    I've hidden my personal details, where do u see the FIZZ address??????!!!!!!!????


    Else someone just give it to me!

  • Dgjf
    Dgjf Posts: 3,052 ✭✭

    Just take that and go to a post canada office they will send it back for you the barcode is what they need. You dont have to know they adress the post office will know for you when they scan the code.

  • madhav
    madhav Posts: 13 ✭✭

    All right, I don't have a printer so would just the code work?

  • madhav
    madhav Posts: 13 ✭✭

    Only the last comment from @Dgjf was helpful - already posted!


    Please include this instruction in your email - else it's useless

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