Internet down in the Plateau area?

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Hasan
Hasan Posts: 1 ✭✭

Hello,


my internet has been down for 1 hour now, anyone else having issues ?


it’s hard to get support to contact me ... any suggestions ??

Comments

  • Justin
    Justin Posts: 888 ✭✭
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  • StefanM
    StefanM Posts: 1,453 ✭✭
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    The network of Videotron has been occasionally interrupted lately.

    First try the troubleshooting tips of Justin. Maybe also reach out to support to inquire whether there are any ongoing network updates on the Plateau.

    Good luck :)

  • Whizz
    Whizz Posts: 19,600 admin
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    Hello Hasan,

    I am sorry for the situation encountered.
    I see that you managed to contact us in private and a colleague of mine has informed you that there are some technical works in your area. 
    We are aware of the concern and are working to resolve it in order to restore service as quickly as possible.

    Thank you very much for your understanding.
    Have a great day!
    -Adelina

  • Hasan
    Hasan Posts: 1 ✭✭
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    Ok thanks all, still down and just waiting 🤞

  • VeeNovi
    VeeNovi Posts: 0 ✭✭
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    Hey Hasan. We’re having similar issues here and received the same info from support.is your service back yet?

  • Hasan
    Hasan Posts: 1 ✭✭
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    No it’s still down ... it’s been down for 7 hours ..

  • VeeNovi
    VeeNovi Posts: 0 ✭✭
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    Same here. There goes my work day!

  • Hasan
    Hasan Posts: 1 ✭✭
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    Exactly ... lost the whole day.. have to catch up tomorrow .. hoping it’ll be back before then :(

  • Hasan
    Hasan Posts: 1 ✭✭
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    Mine is back... hope yours is back online aswell !

  • roch-andre
    roch-andre Posts: 272 ✭✭
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    Mine is back

  • JuanPa
    JuanPa Posts: 236 ✭✭
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    Just move Out of Montréal already, it’s such a *h*le...

  • Tommy V. #1175
    Tommy V. #1175 Posts: 28 ✭✭
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    Did you reboot your modem ?

  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    The videotron network seem unstable in Montreal i dont seem to see mutch problem at Quebec.

  • JuanPa
    JuanPa Posts: 236 ✭✭
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    Canada internet is just the worst. I don't know why it's so bad. Even in comparison with 3rd world countries, it's the worst really!

  • Pete
    Pete Posts: 219 ✭✭
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    Let's hope it will improve one day ...