Unblock iphone?

Posts: 4 ✭✭
can you remove my iphone Xs from the blacklist please because when i activated my new sim card i lost the power to unlock my iphone xs?

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Answers

  • Posts: 3,117 ✭✭
    I think you have to contact appel. But if your speak of blacklist its not the same as a locked phone. A blacklisted phone is a stolen phone and cant be reuse on the network. How do you get your iphone ? Have a nice day :)
  • Posts: 2 ✭✭
    Yes is unlock
  • Posts: 24,764 admin
    Hi Soilio,
    As Jeff said, we, unfortunately, cannot help you out in this case because if a phone was added to the blacklist you need to address the necessary authorities or Apple directly.
    We're sorry for the inconvenience but only a phone blocked via Fizz can be unblocked via Fizz.
    More details can be found here:
    https://fizz.ca/en/faq/found-mobile
    https://fizz.ca/en/faq/lost-stolen-blacklist
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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