Unblock iphone?

soilio

can you remove my iphone Xs from the blacklist please because when i activated my new sim card i lost the power to unlock my iphone xs?

Justin

Hi,

We are not Fizz support but Fizz users.
Please contact Fizz support ; https://fizz.ca/en/contact-us

Good luck

Dgjf

I think you have to contact appel. But if your speak of blacklist its not the same as a locked phone. A blacklisted phone is a stolen phone and cant be reuse on the network. How do you get your iphone ? Have a nice day

sebas U.

Yes is unlock

Whizz

Hi Soilio,
As Jeff said, we, unfortunately, cannot help you out in this case because if a phone was added to the blacklist you need to address the necessary authorities or Apple directly.
We're sorry for the inconvenience but only a phone blocked via Fizz can be unblocked via Fizz.
More details can be found here:
https://fizz.ca/en/faq/found-mobile
https://fizz.ca/en/faq/lost-stolen-blacklist
Thank you very much for your understanding.
Have a good one!
Andrei