Referai code never appeared
Options
Sergio S.
Posts: 2 ✭✭
I send a referral code to activate a new line and the bonus never appeared on my account.
24
Best Answer
-
Hi Sergio
What does mean that you sent a referral code? Did you give to someone?
This person used it?
The code must be used on the activation of the first plan in one account.
"For your information, some referral bonuses are not showing in the account of certain members. Fizz is aware and wants to reassure you: no bonuses will be lost! It’s a display issue our teams are currently working on, and everything should be back to normal shortly."
source: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
Try to contact the support
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)13
Answers
-
Yes I did, and I followed the link to get a SIM card and activate a new line.10
-
I personnal enter a referal code when I command my Sim, buy didnt work. I enter once agaon a code when I finish my plan on the web and there, my code works.
Good luck!10 -
You said new line so you already have one line ? If its the case i think the referal code work only for the first service you but on your account.10
-
Usually after their second payment you both will receive the 25$10
This discussion has been closed.