I've one account for cell phones and 1 account for internet, I wish to have both on same account?

Lisa T. #40188 · February 2021

I have 2 accounts, I've one account for cell phones and 1 account for internet, I wish to have both on same account

Mike · February 2021

Hi Lisa

You need to cancel one plan, since Fizz does not allow that

I do not think that this is worth

You can validate this with the support by chat.

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Whizz · February 2021

Hi Lisa,
Mike is correct, you cannot transfer a plan from one Fizz account to another.
You could cancel one of them(the mobile plan for example) and activate/subscribe to a similar plan on the other account but keep in mind that you'd need to choose a new number.
You could also use the same SIM card as well.
More information on this subject can be found here in our FAQ which I highly recommend you check out:https://fizz.ca/en/faq/unsubscribe
Thank you very much for your understanding.
Have a good one!
Andrei

I've one account for cell phones and 1 account for internet, I wish to have both on same account?

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