Unable to add fizz contact?
Hafza
Posts: 1 ✭✭
Used both phone number and email address, however the search shows no results. Verified the search profile is set to full experience.
21
Answers
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Hi Hafza
Unfortunately Fizz had to disable the search contact option for now, likely to investigate this problem: https://community.fizz.ca/questions/2544662-fizz-members-targeted-text-message-phishing
We'll have to wait for Fizz to reactivate it.
Meanwhile you can still gift data from your plan to other Fizz members.
Go to My Plans → Click gift from the account → Start Gifting → Gift to a new fried
Enter the phone number or email This will open the gifting tool, it is preferable to use the phone number
- Select the amount of data you wish to gift and click Next.
- Customize a message to the recipient and click Send.14 -
Fizz has disabled this function due to privacy reasons. If you want to gift data you can still use the phone number or referral code.9
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Unfortunately that function is disabled for now... I'm waiting for Fizz to reactivate it. I hope they will solve that problem soon!11
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Hi Hafza
Mike's response is the solution for now. I recently did that to gift some data to a friend.
The gifted data will be taken directly from your current data plan. You won't be able to gift a perk to a new contact until Fizz reactivates the option to add the new contact.9 -
This feature is down for now, they are trying to fix an issue about it9
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I wish Fizz would give us an update on this problem.10
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Seems like I'm unable to gift a perk to someone who's not on my contact; does anyone else have a similar problem?6
This discussion has been closed.