How do I end the service?

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elizabeth C. #39650

elizabeth C. #39650 Posts: 1 ✭✭

January 2021 in Internet

I'm moving out and can't keep the service. How do I end the contract? And what do I do with the ruter?

18

Answers

Fizzy Posts: 12,567 ✭✭

January 2021

Hi Elizabeth

Sorry to see you go. You must unsubscribe and return the modem within 15 days.

Here are the complete instructions from Fizz:
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
https://fizz.ca/en/faq/what-size-box-do-i-need

8
Justin Posts: 888 ✭✭

January 2021

Hi Elizabeth,

With all Fizzy said you'll be ok!

Good luck

6

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