How do I end the service?

elizabeth C. #39650

I'm moving out and can't keep the service. How do I end the contract? And what do I do with the ruter?

Fizzy

Hi Elizabeth

Sorry to see you go. You must unsubscribe and return the modem within 15 days.

Here are the complete instructions from Fizz:
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
https://fizz.ca/en/faq/what-size-box-do-i-need

Justin

Hi Elizabeth,

With all Fizzy said you'll be ok!

Good luck