Why can I acces internet on my phone?

I jave no access tp data or multi media messages

Answers

  • Did this just happen to your phone today too?
    It worked fine yesterday?
  • I'm waiting for support right now. Android 10
  • So_AR
    So_AR Posts: 776
    you need to program your phone
  • I have android 11 and data is not working today for me either.
  • I spent an hour on the chat with support. Eother my phone is fucked or the network is because they can't fix the problem. The have escalated the issue to the special support team... I will put my SIM car in a different phone when I get home I will find out if its the network or my phone... If it's the network I'll get a new plan with a different carrier. Thanks for all yoir help guys
  • I can do everything except internet. I can send and receive pictures but web browsing no... Thats ridiculous.
  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,179
    Can you try to disable the 4G?
  • Whizz
    Whizz Posts: 13,448
    Hi Jeremie,
    I can see on my end that the ticket created for the situation you encountered is still undergoing investigation.
    The delay of resolution depends on the number of checks that need to be done by our technical team and on the number of tickets ahead of yours.
    I can assure you that your situation is undergoing the necessary manipulations and you will have a reply shortly.
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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