Would like to chat with an agent?
jason S. 81547
Posts: 2 ✭✭
in Internet
Broken modem, want to schedule appointment with tech
10
Answers
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Hi Jason
In case of problem, you can contact Fizz support by chat
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
4- The green bubble should appear in bottom right of the page3 -
In case of problem, you can contact Fizz support by chat at any time:
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page3 -
Jason, the approach has changed a little bit, but the chat is quite efficient. I used it 3-4 times, best luck4
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I find the chat also quite helpful. Fizz and Mike said it all3
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Follow the instructions from replies above.2
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Hello jason,
I am sorry to hear about the unpleasant situation.
Regarding such matter, please reach us directly by Facebook Messenger/ WhatsApp/ Apple Business or our live Chat through the site with a few photos of your modem.
To reach us directly, please click on the question mark in the bottom right corner on the link bellow:
https://fizz.ca/en/faq/none-my-devices-can-access-interne...
Thank you for your understanding.
Have a good day.
Catalin4
This discussion has been closed.