Reactivation old sim?

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Aakash K.
Aakash K. Posts: 1 ✭✭
If i reactivate my deactivated sim again will i get the same charges as i was getting before with that sim or revised rates?

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
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    Hi Aakash

    No sorry
    You are going to pay your actual price, since it will be considered as new plan

    https://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-2019

    Also

    When you cancel your Fizz plan, you lose:

    All the Perks, Upgrades and Points associated with your account
    Any unused data that you could have rolled over or gifted to another Fizz member
    Use the rewards and benefits accumulated in your Fizz account before cancelling your plan. Make the most of them by gifting your data and activating your Perks before you go!

    If you leave Fizz, you will also lose the referral bonuses that are waiting in your account. If you reactivate your plan within the 30 days following your deactivation, however, you’ll get them back.

    Source: https://fizz.ca/en/faq/unsubscribe

    Finally
    https://fizz.ca/en/faq/reactivate
  • Fizzy
    Fizzy Posts: 10,902 ✭✭
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    Hi Aakash

    How long has your plan been suspended? When was the last payment?
    For more information on how to check your transactions, you can take a look at this FAQ page:
    https://fizz.ca/en/transaction-history

    If your plan has been suspended less than a month, you should be able to make a manual payment on the existing plan to reactivate with your old rate plan: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    If your plan was suspended more than a month, you will need to activate a new plan: https://fizz.ca/en/faq/activate
    Unfortunately in this case, you will need to pay at the current plan rates.
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    No, unfortunately you get the new charges
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 235 ✭✭
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    If you canceled your old plan you wont be entitled to it again
  • chiriko
    chiriko Posts: 26 ✭✭
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    That's the unfortunate thing with grandfathered offers - once you let it go you can't get it back.
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