Phone not working?

Transferred my number to fizz and nothing is working now

Answers

  • Katleen G.
    Katleen G. Posts: 23 ✭✭
    Yes i have the same problem
  • Katleen G.
    Katleen G. Posts: 23 ✭✭
    Same problem
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Hi, Alpha
    Sorry for what you are experiencing.
    This morning, does your mobile plan is completely active?
    Normally, it can take a delay around 2 hours to get your mobile plan active.
  • Katleen G.
    Katleen G. Posts: 23 ✭✭
    Working for me
  • Whizz
    Whizz Posts: 18,809 admin
    Hello Alpha,
    I have verified in your account, and see that a ticket was created to fix the situation encountered with your number. You have already received an email from one if my colleague one hour ago and we kindly inform you that the transfer of your number is fully completed.
    Please restart your phone, and contact us back if you encounter any other situations?
    Here you can find how to contact us: https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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