Internet speed much lower than my plan?

Princessa
Princessa Posts: 60 ✭✭
My internet plan is 15 download speed and 10 upload speed. However, the internet seems to be much slower. I have done the speed test on speedtest.net and got an upload speed of 4.4 and download speed of 10. Has anyone else experienced such issues? What can I do to obtain 15/10 as per my plan? Thanks in advance :)

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