How can I find my account password?

Hi Kaiyuan

Sorry to see you go. In order to transfer your number, the only info you need to give to your new provider is Fizz account number and your full name exactly as registered on your Fizz account.

I don't see how account password would be of any use to them. Do you mean your account PIN or the IMEI of your phone? I believe the PIN would have been texted to your phone when you first signed up for Fizz mobile. BTW if you have the account number, you should not need to give the PIN.

More info here: https://fizz.ca/en/faq/unsubscribe#2

If you have any questions for Fizz, you can Live chat with support from 8 AM to 9 PM every day:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on one of the help links from the Solution Hub, like this one: https://fizz.ca/en/faq/unsubscribe
4- The green chat bubble should appear after a few seconds in the bottom right corner.