Modem payent ?

HI Akeem

Here we are users

Try to check the payment history to see if your payment was correctly processed and/or contact the credit card institution

To see a list of all your Fizz transactions:

1- Go to My Plans in your Fizz account.
2- If you have more than one plan, choose the plan you wish to see transactions for.
3- Scroll to the bottom of the usage summary and click on Transaction history.

If you need to change your credit card
1- In your Fizz account, go to My Profile
2- Click on Payment methods.
3- Click on Add a new payment method to add your new payment method.
4- Now make your way to My plans.
5- For each of your plans, click on Manage plan/Payment method, and associate your new payment method.
6- Then, select the payment method you no longer want to us, and click on Delete.

If you associate a new credit card with your plans, you can also force the payment
My Plans - Manage Plan - Payment method - Make my monthly payment. Once payment has been made, your service will be restored within 2 hours.

In case of problem, you can contact Fizz support by chat from 8 am to 9 pm

1- Go on this page https://fizz.ca/en/faq/how-do-i-fix-payment-issue
2- The green bubble should appear in bottom right of the page click on it
3- Select iMessage

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!