Spilled liquid on modem
Sara L. #35626
Posts: 1 ✭✭
in Internet
I spilled liquid on modem now not working
10
Answers
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Sara
I believe that you already disconnected all the cables, if not you must do that
Wait a day giving the time to dry it up.
But I believe that you need to have a new one.
Contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM every day:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.4 -
Sara you need to dry it. I don’t know if something can be done with it now... reach Fizz to know what to do next. Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca5 -
Contact fizz customer service4
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Hello Sara,
We're so sorry to hear about this! I checked your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it. Rest assured, a technician appointment was placed in order to have the modem replaced.
If you need further assistance, for all the information on how we can be reached you can check our page: https://fizz.ca/en/contact-us
Have a great day!
Ioana3
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