Technician never came?

Technician never came, then I received an email saying that I missed the technician, although I've been up since 7am waiting for him all day long at home? How it that possible?

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Martin,
    Sorry,
    It happens sometimes that the technician is not able to respect his scheduled appointments.
    You will be obliged today to fix and reschedule another appointment for your internet installation with a technician.
    First, Log to your Fizz account.
    Click on: My plan (internet)
    Click on: Manage my plan
    Click on: Appointments
    Scroll the appointment you wish to modify.
    Click on: Reschedule
    Select a new day an hour for your installation and
    click on: Saved
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