Technician never came?

Technician never came, then I received an email saying that I missed the technician, although I've been up since 7am waiting for him all day long at home? How it that possible?

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    Martin,
    Sorry,
    It happens sometimes that the technician is not able to respect his scheduled appointments.
    You will be obliged today to fix and reschedule another appointment for your internet installation with a technician.
    First, Log to your Fizz account.
    Click on: My plan (internet)
    Click on: Manage my plan
    Click on: Appointments
    Scroll the appointment you wish to modify.
    Click on: Reschedule
    Select a new day an hour for your installation and
    click on: Saved
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