Change SIM card?
claudia G. #35193
Posts: 1 ✭✭
in My Mobile
I just received my new SIM card for my new cellphone but im not able to acces 'change SIM card' on the website ....
13
Answers
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Hi Claudia
I tried yesterday and I got a white page,
you must contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/fr/faq/comment-commander-ma-carte-sim
3- The green chat bubble should appear after a few seconds in the bottom right corner.3 -
Hello Claudia,
Thank you so much for your message. I kindly wish to inform you that at the moment, only we are able to change the sim card for a plan. I checked your account and saw that you were able to reach out to us and we already helped with this.
If you need additional assistance, for all the information on how we can be reached you can check our page: https://fizz.ca/en/contact-us
Have a wonderful day!
Ioana0
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