Why my account is still frozen after my credit card payment?
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Answers
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Fizz takes up to 2 hours in order to process your payment
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.8 -
Lendsey,
It can take 2 hours to reactivate your Fizz plan.6 -
People said to wait 2 hours hope it's fixed Otherwise contact support during office hours8
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make sure you don't wait the last minute before changer a expired credit card.3
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