Incomplete activation

Horacio
Horacio ✭✭
in My Mobile
I received an email asking me to complete my mobile activation although it is already activated, if I enter the activation code i am told that it has already been assigned. Yes, it has been assigned to me, I am using it, why does the system ask me to activate it?

Answers

  • Mastaiso
    Mastaiso ✭✭
    This is just an automatic notification, you can discard this message :)
  • So_AR
    So_AR ✭✭
    Mike is probably right
  • Carlo C.
    Carlo C. ✭✭
    Horacio, I had the same issue. Either you did your installation in a specific sequence that was not according to the Fizz program logic.
  • Philip D. #28440
    Philip D. #28440 ✭✭
    I get these email when I check internet pricing or availability for a friend. If your service is working, everything should be fine. Welcome to Fizz!
  • DLB
    DLB ✭✭
    If everything is working, you may not pay attention to the email.
    But, if you have any issue, please contact the support :
    https://fizz.ca/en/contact-us
This discussion has been closed.

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