Welcome to the Fizz Community Hub
no service on my phone
no service - message to go to my account??
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
Can you give us a bit more informations?
When did you have activated your account?
Is your phone compatible?
Do you have the network operator settled in automatic?
Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz
iPhone: Settings → Operators → Automatic/Fizz
If nothing else you can try to reset the network settings
Reset your phone’s network settings
IMPORTANT: This operation will also reset your WiFi settings, mobile data, Bluetooth, etc.
The steps to follow to reset your network settings will vary depending on the type of device. Here are two examples:
Android: Settings → General management → Reset → Reset network settings
iPhone: Settings → General → Reset → Reset network settings
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link:
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Matthew A. #24717
Have you missed a payment? Is there a problem with the credit card on your account?
Did you have service before or you're a new user ?
Karl B. #29906
Did you change location?
Is there a message in your account? Problem with your credit card?
Apologies for the encountered issue.
I have verified your account and I see that you have reached us directly by chat. I hope everything is well now.
Have a good day.
This discussion has been closed.
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